Our delivery process is designed to be clear and efficient, with three straightforward steps from scheduling through installation.
We work with your schedule to coordinate a delivery date that fits your availability.
Every home presents unique considerations. Prior to delivery, our team works with you to review access points, tight turns, and doorway clearances.
On delivery day, our team will contact you prior to arrival. All pieces are assembled, inspected, placed in your home, and packaging is removed.
On behalf of the entire Blufish family, thank you for choosing us to furnish your home. We can’t wait for your pieces to arrive.
To help ensure a smooth and seamless delivery, here’s what to expect from a Blufish Home delivery.
Once your merchandise has arrived at our warehouse, our team will contact you to schedule a delivery date. Any remaining balance due will be collected at this time.
Deliveries are scheduled Tuesday through Saturday, between 9:00 a.m. and 3:30 p.m. (Off-season deliveries are scheduled Monday through Friday.)
The day before your scheduled delivery, Blufish customer service will contact you to confirm your delivery address and provide a two-hour delivery window for the following day.
Verbal confirmation of your delivery window is required in order for your items to be loaded onto our delivery trucks.
Please ensure a clear and unobstructed path for delivery, and that the designated delivery area is free of other items.
If you have any concerns regarding tight turns, narrow doorways, staircases, or other access limitations that may impede delivery, please notify your design consultant or Blufish customer service in advance. With prior notice, our team can plan accordingly to help avoid delays or setbacks on the day of delivery.
The Blufish delivery team will contact you approximately 30 minutes prior to arrival. If no one is present at the delivery location, our drivers are able to wait up to 15 minutes before proceeding to their next scheduled delivery. In this event, your delivery will be rescheduled and a $100 rescheduling fee will apply.
An adult age 18 or older must be present to accept delivery of your furniture.
If an item is unable to fit through a doorway, stairwell, or other access point, as determined by our delivery team supervisor, a lift ($400 additional fee) or hoist ($150 additional fee) may be required. Delivery will be rescheduled with the appropriate equipment.
Please carefully inspect your furniture at the time of delivery. If an item arrives defective, damaged, or incorrect, please notify the delivery team immediately. Our staff will document the issue, submit a claim, and advise you of the next steps toward resolution.
Our delivery team will assemble and inspect all furniture, remove packaging materials, and communicate any delivery-related issues with our office. While we are unable to hang artwork or move or transport existing furniture, we are happy to recommend a trusted resource to assist you. Please contact your Design Consultant or Blufish Customer Service in advance at 609-368-0900.
From your first visit to our showroom through the purchase and delivery of your items, the entire Blufish team cares deeply about your experience.
If any part of your experience was unsatisfactory, please reach out so we can do our best to make it right.
If you had a positive delivery experience, we invite you to consider tipping your delivery team.
Do you love your completed space? We do, too. We welcome you to share photos with your Design Consultant — and with your permission, we’d love to feature your space on our social media platforms.
Please complete the form below to acknowledge that you’ve reviewed and agree to the delivery information above.
Tell us a little about your space and what you’re planning — our design team will follow up to schedule a personalized consultation.
Tell us a little about your space and what you’re planning — our design team will follow up to schedule a personalized consultation.
Customer Service
Angie is a vital part of our office team, serving as a key point of connection between our clients and our design process. With a warm, attentive approach and a strong commitment to service, she supports clients with everything from day-to-day questions to warranty and repair claims. Her ability to communicate clearly and resolve issues thoughtfully helps create a seamless, positive experience from start to finish. Friendly, responsive, and highly organized, Angie plays an essential role in ensuring every client feels supported long after delivery.
Angie is a key member of our office team, providing responsive support throughout the design process, including warranty and repair claims. Her friendly, detail-driven approach helps ensure every client feels informed, cared for, and confident from start to finish.
Purchasing Coordinator
Nicole is an integral part of our office team, supporting each project through careful coordination and thoughtful organization. With a strong understanding of purchasing, timelines, and vendor relationships, she ensures every order is handled with accuracy and care. Her detail-driven approach helps keep projects running smoothly behind the scenes. Reliable, proactive, and highly organized, Nicole plays a key role in bringing each design plan to life.
Nicole is a key member of our office team, helping manage purchasing and timelines with accuracy and care. Her organized, detail-focused approach keeps projects running smoothly from order to delivery.
Office Manager, Purchasing Coordinator
Kelsey is a key part of our office team, keeping projects moving seamlessly from planning to delivery. With a sharp eye for detail and a deep understanding of purchasing and logistics, she ensures every order is placed accurately and arrives exactly when it should. Her behind-the-scenes coordination supports the entire design process, helping both clients and designers enjoy a smooth, organized experience. Thoughtful, dependable, and always one step ahead, Kelsey plays an essential role in bringing each project to life.
Kelsey is a key part of our office team, keeping projects moving smoothly from order to delivery. With a sharp eye for detail and a strong understanding of purchasing and logistics, she helps ensure every project stays organized, accurate, and on schedule.
Design Consultant
Lois is known for creating spaces that feel both beautiful and livable. With a thoughtful approach to layout, color, and materials, she guides clients through every step of the design process. Her work balances style with function, ensuring each space reflects the way it’s meant to be lived in. Whether selecting a single piece or shaping an entire room, Lois brings clarity, creativity, and care to every project.
Design Consultant, Brand Marketing Lead
Kevin brings a refined, lifestyle-driven approach to design, guiding everything from individual pieces to full-home concepts. He’s known for creating cohesive, livable spaces that balance beauty with durability, flow, and everyday function. Alongside his client work, Kevin helps shape the Blufish brand experience, ensuring a consistent and meaningful visual story across every touchpoint. A graduate of the University of Mary Washington in art and art history, his work blends classic foundations with modern detail—always designed for how you truly live.
Kevin designs cohesive, livable spaces that balance beauty, durability, and everyday life. A University of Mary Washington art and art history graduate, he also helps shape the Blufish brand experience through thoughtful visual storytelling.
Store Manager
Lisa leads Blufish Home with a hands-on approach that blends thoughtful management with a deep passion for design. In addition to overseeing day-to-day operations, she works closely with clients to create spaces that feel cohesive, personal, and beautifully livable. Her ability to balance big-picture vision with fine detail ensures both the showroom and each project reflect the brand’s signature style. Organized, creative, and client-focused, Lisa plays a central role in shaping the experience at Blufish Home.
Lisa leads Blufish Home while also working directly with clients on thoughtful, well-designed spaces. Her blend of creative vision and strong leadership helps ensure every project and every visit feels seamless and inspired.